Our Professional Approach
When you call us during an emergency you will be talking to a telephone engineer directly. Who will be eager and friendly to understand your problem, provide the correct diagnosis and dispatch a telephone engineer to your premises within minutes.
We do not employ the services of the sales team or call centre to manage the emergency calls.
We understand the telephone system is a key element of your business and that you could potentially loose key business and clients because of a non-operational or inefficient system. Thus when you call us during an emergency we put your call on a high priority and attend to you immediately. In this way we try to minimise your telephone system downtime.
For Emergency Repairs please call us on 0800 8089 007
Instant Problem Solving
When you call us during an emergency our telephone engineer can in some instances do a remote diagnostics of the telephone system to determine the fault and its cause. In the meanwhile he would also dispatch an engineer to your premises so that the problem could be sorted out within hours of your emergency call.
Repair Your Fault
Common phone faults we encounter and resolve are:
- BT line faults. Although we are not able to resolve a BT line fault, we can help you to identify that the line is infact faulty and therefore avoid incurring a charge by BT for a non-faulty line call out.
- No incoming calls
- Power supply
- Programming problems
- Circuit boards